Privacy Policy

Last updated: 8/25/2026

Topscore Education ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website topscorepapers.com.au and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Payment information (processed securely through Stripe)
• Account credentials (username, password)
• Student information (year level, school preferences)

Usage Information

We automatically collect certain information about your device and usage:

• IP address and browser information
• Pages visited and time spent on our website
• Test packages purchased and downloaded
• Login times and activity patterns

Third-Party Advertising (Google AdSense)

We use Google AdSense to display advertisements on parts of our website. Google, as a third-party vendor, uses cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.

You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of a third-party vendor's use of cookies for personalised advertising by visiting aboutads.info.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our educational services
• Process payments and deliver purchased test packages
• Communicate with you about your account and services
• Improve our website and educational content
• Send educational updates and promotional materials (with your consent)
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service Providers: With trusted third parties who assist in operating our website (e.g., Stripe for payments, Supabase for data storage)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through Stripe
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

5. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Object to or restrict certain processing of your information
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are designed for students and families. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is retained while your account is active and for a reasonable period thereafter.

10. International Data Transfers

Your information may be stored and processed in countries outside Australia, including the United States (through our service providers). We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: